Securus Technology is the leading and the best prison technology company offering a broad range of services that make prison secured from external threats and also ensures that the prisoners get a shot at a new life. The company has been in existence for decades and have more experience than any other company in the industry. Securus Technology hires only the best people to create teams that would conduct research for new products, improvement of the older ones and providing excellent customer service.
Being the head of a prison is no small task. I was overwhelmed when I was promoted to the post. It was around that time that Securus Technologies entered the prison technology market. I went to the research centre and was given a presentation about their products and services. I must say that I was quite impressed and immediately hired their services. After a month, it made the prison much safer and the job of my officials much easier. There were less disruption and fewer fights. We were able to catch prisoners with illegal things inside the prison and had proved that allowed us to convict them immediately. Securus Technology continues to provide their services in the prison and their customer service is exceptional.
I would like to share one incident where I saw the excellent customer service that Securus Technologies provide first hand. There was a huge storm one night and one of the towers inside the prison was damaged. It was a huge security risk and had to be fixed at the earliest. I called their customer service and the technicians arrived within ten minutes and got to work. Everything was fixed within half an hour and that too during the storm. I have had contact with the customer service many times over the last few months and have never been disappointed.